FAQs

Frequently Asked Questions


11.1. The personal and payment details you give to us are governed by a strict privacy policy – please see the separate document by clicking here.

11.2. Payment for services will be made throught Paypal, which accept all major credit /debit cards. For further information, please refer to www.paypal.co.uk

11.3. Your credit/debit card and payment details won’t be held on our system.

11.4. We reserve the right to suspend deliveries to you and/or terminate our agreement with you if we are refused authority from your card issuer for payment or we reasonably believe that payment will be refused. You agree to compensate us in full against any and all reasonable costs and expenses (including reasonable legal) costs and expenses that we may incur in obtaining payments due from you that you have not made in accordance with your agreement with us as set out in these Terms and Conditions.

11.5. If a payment has been rejected by your bank, you will not be able to amend, cancel or add to your orders via our website. You must contact us to arrange payment and wait for that payment to go through before you can make changes to your order through the website again.

11.6. You cannot pay by cheque.