12.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
12.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
12.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
(b) We also offer you the option of automatic login to our system, which means that our system will recognise you and will log you in automatically when you access the site. This service works by using cookies which store your account number and name. This information is encrypted and we do not store your password, but since this will enable any person using your computer to access your account, we strongly recommend you do not enable this service on a shared computer. The auto-login service is provided at your own risk. The auto-login service is permanent until you cancel it via your ‘my account’ pages or manually delete the cookie.
(c) Cookies are also used in email messages you have agreed to receive and at our website to help us measure the response to our marketing. We are able to understand how you interact with the pages of our website through the combination of the cookie and pixels set on the pages of our website. This enables us to understand what interested you in our emails and what did not, and what interests you about our website and what does not. We can then try to send you more interesting information in the future. We consider this information at an aggregated level, rather than looking at each individual’s use of our website. Please note that this information is for our use only – we do not disclose or share this information with any third parties, except those who help us make the emails and the website. These companies are limited in number and always bound by strict confidentiality agreements. If you do not wish this to happen, you can change the cookie settings in your browser.
12.6 There will not be any personally identifiable information in the Cookie when an anonymous user browses the website and orders things from the catalogue. Use of the auto login stores your account number and username in the Cookie, and your password will be stored there in an encrypted form.
12.8 Most browsers allow you to refuse to accept cookies.
12.9 Blocking all cookies will have a negative impact upon the usability of many websites.
12.10 If you block cookies, you will not be able to use our site to place an order.
12.11 You can delete cookies already stored on your computer.
12.12 Deleting cookies will have a negative impact on the usability of many websites.